We highly recommend Laulima Practice Management for any Medical Billing or Practice Management needs. We have worked with them for the past 7 years and are deeply appreciative of how much they have done for us. They first sorted, organized, and reconciled a mess left by our previous biller with expertise and efficiency. They then streamlined and improved our billing processes and accounts receivables by establishing reasonable billing cycles, resolving customer issues and questions quickly and courteously, and providing customized and timely reports when requested. Staci and Noelani are easy to reach, return messages promptly, and are exceptionally knowledgeable in all aspects of the Medical Claims Management industry. Their insight into all aspects of Practice Management was evident as we considered options for staffing, workflow, and eventually the potential sale of the business. Laulima Practice Management has been an asset to our company and a pleasure to work with. We can’t recommend them enough!

Dr. Mark Chung 

Karen Chung, Office Manager

We transferred all our billing to Laulima after leaving a group practice with an in-house shared biller. At first, we were very hesitant with the change, due to "it's just a huge headache/harassment to change". We won't deny there were some speed bumps, but Laulima helped us every step of the way, and even helped us integrate to a new EMR system. Their team is always there when situations arise, and often alert us before before they do. They stay current with all the yearly changes pertaining to billing and coding, and catch issues before they become "issues". Staci and Noelani had the huge task of going in and cleaning up the mismanagement done by our previous biller and did it seamlessly. With their team working behind the scenes, allowing us to continue our day-to-day operations without concerns, which is the biggest compliment we can give.

Maria Markarian, DO, FACC, FSCAI